8z88's Complete
Terms & Conditions

1. General Terms & Introduction

This terms and conditions document forms a legal agreement between the 8z88 platform and its users. 8z88 is an online casino and sports betting platform operated for users in Bangladesh.

By accessing this website, creating an account, or using any game or service, you expressly acknowledge that you have read, understood, and accepted these terms. If you disagree with any part of these terms, you may not use this platform.

8z88 reserves the right to change or update these terms at any time. Updated terms will take effect from the date they are published on the website. It is the user's responsibility to visit this page regularly to stay informed of the latest terms.

2. Account Registration & Identity Verification

When opening an account with 8z88, you must provide accurate and complete personal information. Providing false or misleading information may result in account suspension or permanent closure, and any deposited funds or winnings may be forfeited.

2.1 One Account Policy

Each person may create only one account. Operating multiple accounts by the same person, the same household, or from the same IP address is strictly prohibited. Violating this rule will result in all associated accounts being closed.

2.2 Information Verification

8z88 may at any time request the necessary documents to verify a user's identity. Withdrawal requests may be delayed or suspended if the verification process is not completed.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you suspect any unauthorised access to your account, please notify our support team immediately.

3. Age Requirements & Eligibility

The minimum age to create and use an account with 8z88 is 21 years. By registering an account, you declare that you meet this age requirement. If it is later found that a user was below this age limit, the account will be closed, all transactions will be cancelled, deposited funds will be returned, but no bonuses or winnings will be paid out.

Other eligibility conditions:

• The user must be located in Bangladesh or be legally resident in Bangladesh.
• Persons who are mentally or legally incapacitated may not use this platform.
• Persons we have registered under a self-exclusion process may not open a new account.
• 8z88 employees and their immediate family members may not open gaming accounts.

4. Deposit, Withdrawal & Transaction Policy

4.1 Deposit

8z88 accepts deposits via the following payment methods: bKash, Nagad, Rocket and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit for each method is ৳500. There is no maximum deposit limit, however additional verification may be required for large transactions.

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000. Approved withdrawal requests are generally processed within 1 hour. Withdrawals can only be made using the same method used for the deposit. Identity verification (KYC) must be completed before a withdrawal is approved.

4.3 Transaction Processing

• All transactions are recorded according to Bangladesh Standard Time (BST, UTC+6).
• Transactions cannot be cancelled once completed.
• Deposited funds will be credited to the user's balance first, followed by any applicable bonus.
• 8z88 reserves the right to investigate suspicious transactions and place them on hold if necessary.

4.4 Third-Party Transactions

Depositing or withdrawing using another person's account or payment method is strictly prohibited. Violating this rule may result in account closure and funds being frozen.

5. Bonuses, Promotions & Wagering Requirements

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus and your total balance will be ৳2,000. Depositing ৳22,000 or more will earn the maximum bonus of ৳10,000 and your total balance will be ৳32,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount (on the bonus amount only, not deposit + bonus). For example: receiving a ৳1,000 bonus requires ৳25,000 in wagers before winnings earned from the bonus can be withdrawn.

5.3 General Bonus Terms

• One person / family / household may claim only one welcome bonus.
• Wagering requirements must be met before withdrawing winnings earned using a bonus.
• While a bonus is active, certain game categories may not count towards wagering.
• 8z88 reserves the right to change or withdraw any bonus offer.
• If bonus abuse is suspected, 8z88 may cancel the bonus and investigate the account.

6. Fair Play Policy & Security

8z88 is committed to maintaining a fair and transparent environment. The games on our platform are sourced from verified software providers and are operated using Random Number Generator (RNG) technology.

• All game outcomes are completely random and not predetermined.
• 8z88 does not interfere with the outcome of any game.
• All user data is protected by SSL encryption.
• Financial transactions are completed through secure and encrypted channels.
• We follow active monitoring practices to prevent fraudulent activity.

7. Prohibited Activities

The following activities are strictly prohibited on the 8z88 platform:

• Creating multiple accounts or operating another person's account.
• Strategic betting for the purpose of abusing bonuses or promotions (bonus abuse).
• Fraud through chargebacks or false payment disputes.
• Playing games using automated bots or software.
• Harassing or disturbing other users.
• Using funds from illegal sources (money laundering).
• Attempting to hack 8z88's systems or security.
• Combining promotional offers to gain unfair advantages.

If any such activity is detected, the account will be closed immediately, all funds will be frozen, and legal action may be taken if required.

8. Account Suspension, Closure & Fund Return

8.1 Suspension or Closure by 8z88

8z88 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these terms.
• If identity verification fails or false information is provided.
• If age requirements are not met.
• If fraudulent or illegal activity is suspected.
• Upon receiving an order from a court or regulatory authority.

8.2 Account Closure Request by the User

Any user may request account closure at any time by sending an email to [email protected]. Any remaining balance will be arranged for withdrawal before the request is processed.

8.3 Fund Return Policy

If an account is closed due to a rule violation, bonuses and winnings earned from bonuses will be forfeited. However, the user's own deposited principal amount will generally be returned, unless fraud or illegal activity is proven.

9. Privacy & Personal Data Protection

8z88 places the highest importance on protecting users' personal data. Our full privacy policy is available separately on the Privacy Policy page.

In brief:

• Your personal information will be used solely for the purpose of providing services.
• Information is not sold or shared with third parties, though exceptions may apply for legal obligations or payment processing.
• All data is stored using SSL encryption technology.
• We use cookies to improve the site experience.

10. Responsible Gaming Policy

8z88 believes that gambling should be a recreational activity, not a solution to financial problems. We are committed to protecting our users.

• Deposit Limit Setting: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: If you feel it is necessary, you can request to deactivate your account for a set period or permanently.
• Break Option: Access to your account can be paused for a set period of time.
• Reality Notifications: A brief summary of your time and money spent will be available at regular intervals.

If you feel that you or a loved one is experiencing a gambling problem, please visit our Responsible Gaming page and contact us for support.

11. Limitation of Liability

8z88 bears no liability for the following:

• A game being cancelled mid-way due to internet disconnection or technical issues.
• A transaction failing due to issues with the user's own device or network.
• Service disruptions caused by a third-party payment gateway provider.
• Temporary service interruptions due to unplanned server maintenance.
• The user's login credentials falling into the hands of a third party.

However, we always strive to maintain the highest service standards and are committed to resolving any technical issues in the shortest possible time.

12. Changes & Update Policy for Terms

8z88 reserves the right to change these terms and conditions at any time. If any significant changes are made:

• The "Last Updated" date published on the website will change.
• Registered users may be notified by email.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.

It is the user's own responsibility to stay updated on the latest terms by visiting this page regularly.

13. Contact & Dispute Resolution

13.1 Contact Us

If you have any questions, complaints, or need clarification about these terms, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali and English

13.2 Dispute Resolution

For any dispute or complaint, please first try to resolve it directly with our support team. We take all complaints seriously and aim to provide a fair resolution. If a dispute is not resolved within 30 days of submission, the user may take further action.

13.3 Applicable Law

These terms are governed by applicable law and 8z88's own internal policies. International users are responsible for complying with the laws of their respective countries.